Debt Help Counselors

Borrower Responsibilities and Rights

IYou have certain rights as a borrower. Listed below are some
of them. Before your school makes your first loan disbursement, you'll
receive the following information about your loan from your school, lender, and/or the Direct Loan Servicing Center:

  • the full amount of the loan; the interest rate;
  • the date you must start repaying the loan (based on the anticipated graduation date recorded on the promissory note);
    a complete list of any charges you must pay (loan fees) and information on how those charges are collected;
  • information about the yearly and total amounts you can borrow;
    information about the maximum repayment periods
    and the minimum repayment amount;
  • an explanation of default* and its consequences;
  • an explanation of available options for consolidating or refinancing your loan; and
  • a statement that you can prepay your loan at any time
    without penalty.

Your school must notify you (or your parents for a PLUS Loan) in writing whenever it credits your account with Stafford Loan, PLUS Loan, or Perkins Loan funds. This notification must be sent no earlier than 30 days before and no later than 30 days after the school credits your account. You (or your parents for a PLUS Loan) may cancel all or a portion of the loan by informing your school within 14 days after the date that your school sends this notice, or by the first day of the payment period, whichever is later. Your school can tell you the first day of your payment period. If you or your parents receive loan funds directly by check, the funds may be refused by returning the check.

Before you leave school, you'll receive the following information about your loan from your school, lender, and/or the Direct Loan Servicing Center:

  • the amount of your total debt (principal and estimated interest), what your interest rate is, and the total interest charges on your loan;
  • if you have FFELs, the name of the lender or agency that holds your loans, where to send your payments, and where to write or call if you have questions;
  • if you have Direct Loans, the address and telephone number of the Direct Loan Servicing Center;
  • an explanation of the fees you might be charged during the repayment period, such as late charges and collection or litigation costs if you're delinquent or in default;*
  • an explanation of available options for consolidating or refinancing your loan; and
  • a statement that you can prepay your loan withoutpenalty at any time.


If you borrow a Federal Perkins Loan, your school will provide this information to you. If you borrow a Direct Loan or a FFEL, the Direct Loan Servicing Center or your lender will provide this information to you, as appropriate. If you have Direct or FFEL Stafford loans, your school will also provide you with the following information during your
exit counseling session:

  • a current description of your loans, including average monthly anticipated payments;
  • a description of applicable deferment, forbearance, and discharge provisions;
  • repayment options;
  • advice about debt management that will help you in making your payments; and
  • notification that you must provide your expected permanent address, the name and address of your expected employer, and any corrections to your school's records concerning your name, Social Security Number, references, and driver's license number (if you have one).


You have the right to a grace period before your repayment period begins. (Your parents do not receive a grace period for a PLUS Loan.) Your grace period begins when you leave school or drop below half time* status.

Your school, lender, and/or the Direct Loan Servicing Center, as appropriate, must give you a loan repayment schedule that states when your first payment is due, the number and frequency of payments, and the amount of each payment. You must be given a summary of deferment and discharge (cancellation) provisions, including the conditions under which the U.S. Department of Defense
might repay your loan.

If you or your parents borrow under the FFEL Program, you (or your parents for a PLUS Loan) must be notified when the loan is sold if the sale results in making payments to a new lender or agency. Both the old and new lender or agency must notify the borrower of the sale; of the identity of the new lender or agency holding the loan; of the address to which the borrower must make payments; and of the telephone numbers of both the old and new lender or agency.


Go on to Responsibilities Page 31 - Tracking Your Loan Page 33 - Notes Page 34

 

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